RESERVATIONS / PAYMENTS

How far in advance do I need to book a reservation?
Is my reservation confirmed immediately after I book it?
How long does it take to confirm my booking, if it is not done automatically?
What is the method of payment that A-List accepts?
When will my credit card be charged?
Is gratuity included?

AIRPORT SERVICE

What is curbside airport pick-up?
What is Meet & Greet Service?
Do you monitor flights? What happens if my flight is delayed or cancelled?
What is a toll and do I have to pay it?

CHANGES / CANCELLATIONS

If I need to make changes, what is the best way to do it?
What is your change policy?
What is your cancellation policy?

CHILDREN

I am traveling with an infant. Are there car seats available?
Are pets allowed in your vehicles?

FOOD / CLEANING /SMOKING

 

What comes in a vehicle in the way of drinks, food, etc.?
Can we bring coolers into the vehicles?
Is smoking allowed in the vehicles?
What is a cleaning deposit and is this deposit refundable?
Can I request a particular driver?
Does A-List offer discounts on rides?